To make an appointment to see a doctor or practice nurse, please call 020 8644 0224 between 08:00 – 18:30, Monday – Friday.
For our patients who would appreciate assistance when making an appointment, for example our hearing impaired patients, there are alternative processes available, please contact our reception team for more details.
When you make an appointment do let us know if you want someone to accompany you during an examination.
We offer a mixed economy of appointments to meet our patient needs. If your condition is not urgent, we aim to offer you an appointment as quickly as possible. You will be offered the first available appointment with the duty doctor for the Practice. If no appointments are available we will add you to a cancellation list.
A number of appointments are allocated in advance for patients who wish to book 3-4 weeks ahead. This includes the weekly evening surgery.
We will do all we can to accommodate your request for a particular doctor.
Should there be no advance appointments left for the surgery you wish to attend you will be offered an appointment with another doctor working for the Practice or offered an alternative date if available.
If your condition is urgent, you may be asked to provide more details of your symptoms and you can expect to see the duty GP on the same day. You may receive a telephone consultation from either a doctor or nurse beforehand.
Do let us know if more than one person in the family needs to be seen as each appointment will require a separate booking.
Appointments are usually allocated in ten minutes slots; if you require more time please inform the receptionist to see if a ‘double appointment’ is available.
If you are experiencing difficulty obtaining an appointment please ask to speak with the duty Senior Receptionist.
If your condition warrants an urgent appointment you may have to wait until the doctor has completed their normal surgery list before being seen.
Telephoning a Doctor or Nurse for Advice
We can arrange for a doctor or nurse to telephone you. Please call the reception office after 10:30.
Nurse/HCA and GP Partner Appointments Available To Book Online
A selection of nurse/HCA and GP partner appointments are available to be booked online. You can view and book these appointments now for April if you are currently signed up to our online services.
Please visit www.patientaccess.com to book your appointment online.
Alternatively, pop into the practice to complete a registration form bring photo ID with you.