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Practice Building
322 Malden Road, North Cheam,
Surrey SM3 8EP

HAVE YOUR SAY

From 1st December 2014 all GP Practices are to undertake the NHS Friends and Family Test (FFT). 

The Patient Feedback survey is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide feedback on their experience that can be used to improve services.  It is a continuous feedback loop between patients and practices.

The primary aims are to: 

  • gather useful feedback from people who use services that can be fed directly to staff that provide their care 
  • identify areas where improvements can be made so practical action can be taken 
  • inform current and prospective patients about the experiences of those who use the practice service

The FFT is anonymous and we welcome any feedback that you wish to give the Practice.

You can complete the form online or by collecting a form available in the waiting room.

Have your say now... View the past results...